Management skills become vital to people who are in managerial grades and people who are about to become managers. These set of skills would make you stand out from the rest. Following skills set are considered to be part of of Management skills:
- Time Management Skills
- People Management Skills
- Stress Management Skills
- Conflict Management Skills
- Problem Solving Skills
- Decision Making Skills
A manager or a person in managerial grade should have mastered the above skills as he / she should be able to execute all these skills in a single day or at different days. Let’s look at in detail.
Time Management Skills
Time management is a process of planning and managing how effectively one could use his / her available time. According to mindtools.com, Time Management is defined as “the process of organizing and planning how much time you spend on specific activities”.
Key Tips
1. Complete the most important tasks first. This is a golden rule in time management. Once these key tasks are carried out, the day is successful to some extent.
2. Say ‘No’ when you can’t take anymore tasks. Taking too much will make you unsuccessful.
3. Focus fully on the task that you are doing to make it successful.
4. Have buffer time for all your projects because there are uncontrollable factors that would drag the project.
5. Allocate time to sleep and re-charge yourself to work efficiently the following day.
People Management Skills
People Management is a process of using the right person to do the right task. As a manager you would be expected to lead, motivate, inspire and encourage. On the other hand you would be expected to hire and fire too.
Key Tips
1. Understand the value of the employees and appreciate their contribution to the team’s success.
2. Express gratitude and provide positive feedback when your staff perform well. A simple “Thank You” would make a big difference.
3. Communicate clearly and, carefully listen to the employees’ suggestions.
4. Trust your employees to perform. This will motivate them to achieve the best.
5. Micro managing is killer and granting freedom to your staff would boost their performance.
Stress Management Skills
Stress management can teach you healthier ways to cope with stress, help you reduce its harmful effects, and prevent stress from spiraling out of control again in the future.
Key Tips
1. Get moving. Physical activity plays a key role in reducing and preventing the effects of stress, but you don’t have to be an athlete or spend hours in a gym to experience the benefits.
2. Always try to avoid unnecessary stress.
3. Social engagement is the quickest, most efficient way to rein in stress and avoid overreacting to internal or external events that you perceive as threatening.
4. Look at the bigger picture rather than looking at the micro and stressing yourself.
5. Express your views rather than bottling them up.
Conflict Management Skills
Managers would come across conflicts very often and bigger the team they have, it would be worse. Managing conflict would lead to achievement of goals.
Key Tips
1. Conflict is natural and it happens to everyone. Learn to accept it without panicking.
2. To be calming, provide an objective or neutral point of view. Help plan how you are going to work with the other party to achieve resolution.
3. Listen and analyze the conflict to understand it and to arrive at a solution.
4. View the problem as a specific behavior or set of circumstances rather than attributing negative feelings to the whole person.
5. Maintain confidentiality
Decision Making Skills
Managers are under severe pressure to make the right decision that will bring in the best results to the company. This is very challenging and critical to successful leadership.
Key Tips
1. Provide reasons doe your decision and make it more logical.
2. Consider intuition. Intuition is actually a combination of past experience and your personal values. It is worth taking your intuition into account
3. Have adequate amount of information when making decisions.
4. Necessary people should be consulted when making decision and too many would make the process complicated.
5. Emotional attachments could spoil arriving at the best decisions.
Should your staff be trained on Management Skills, please drop us an email on braveenan@ultimmatraining.com.