Tag Archives: CRM

November 13, 2018

Utlimma Training Turns 5

Five years ago, today, Ultimma Training was born. The concept of fully tailor-made training programmes was something that from inception the company is practicing. That is because we believe that not all clients are the same and not all clients have same challenges. For this purpose the company depends on mystery shopping and R&D to […]

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October 10, 2018

Creating a positive first impression

It is proven that it takes between 3 to 5 seconds to make a first impression. So this is an extremely short period within which one should create a lasting impression. First impressions matter positively and negatively. It makes many things to work in ones favour should it be positive and it could fail many […]

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February 6, 2018

Standout from the Rest in 2018

In the new year, Ultimma Training has launched its flagship programme ” Standout from the Rest ” with plenty of new topics included. First set of programmes were conducted to the staff of state owned National Savings Bank’s Northern region staff. The participants included staff from Banking Assistants to the Senior Managers. The programme was […]

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December 12, 2017

Make it Happen to the Sales Staff of Alankulama Holdings

Alankulama Holdings Private Limited is a diversified local business which was launched 37 years ago with a farm in Anuradhapura. The company grew rapidly over the period and diversified in to super market, pastry shop and restaurant businesses. In 2010 the company opened Family Super & Family Baker in Mount Lavinia. In 2010 the Management […]

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September 29, 2017

Importance of Continuous Learning for Professionals

Expansion of knowledge is always and added advantage to any professional. The world changes rapidly and to keep up with the pace, the professionals needs to keep learning new skills and techniques and update their industry knowledge. There are three types of learning which are discussed below: Maintenance Learning Maintenance learning refers to one keeping […]

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September 18, 2017

Efficiently Managing Startups

There are many entrepreneurs among us. We all start with plenty of dreams but majority of the startups loose power midway and crash. Two of the main reasons behind this are lack / fading off of passion and absence of knowledge for growth. Startups are similar to plants. They need to grow bigger so that […]

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September 4, 2017

Hotel etiquette for frequent travelers

Professionals do travel a lot for business purposes and stay at different grades of hotels. We as guests expect everything possible on earth from the staff of those hotels but we forget to understand that they too expect certain things from us in order to serve us better. Our blog for the week analyzes this […]

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August 15, 2017

Change your life for the betterment

Life is short, and it is up to you to make it sweet – Sarah Louise Delany The above quote by Sarah Louise Delany sums up what we all have got and why we should work towards making it beautiful. We believe the following would make a positive change in your life: Surround yourself with […]

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May 8, 2017

What you need to be a successful sales person

Sales is a nightmare many companies have and the sales staff are squeezed to achieve their monthly and annual sales targets. Sales force is a group of people who face the customer hence they know what exactly the customers’ taste is. They not only bring in sales but also provide vital information to the product […]

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April 24, 2017

Managing negative attitude

The corporate world is moving towards more and more customer oriented as the market for every offering is filled with too many identical products and services. Competition remains cut throat. In such a situation, attitudes of the employees towards the customer would decide the altitude to which the business could climb. Let’s discuss how negative […]

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