Tag Archives: customer relationship

September 25, 2019

Advanced Sales Training by Ultimma Training

Competition infuses institutions and their services, rendering wider benefits to a country. Financial institutions with integration to international markets currently offer a wide range of services compared to a limited number of services. Increased competition in the financial sector impacts the access of firms and households to financial services and external financing thus affecting economic […]

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January 23, 2019

The Art of Handling Difficult Customers

It’s said that “Customer is the King”, Nevertheless Customers Handling has become one of major challenge in today’s corporate world.  It’s a clear ideology that how customers concern as one of the biggest strength to certain companies while they’re the biggest challenging point to some other companies. The ‘Manthra’ is all about how do companies […]

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November 13, 2018

Utlimma Training Turns 5

Five years ago, today, Ultimma Training was born. The concept of fully tailor-made training programmes was something that from inception the company is practicing. That is because we believe that not all clients are the same and not all clients have same challenges. For this purpose the company depends on mystery shopping and R&D to […]

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August 30, 2018

Analytical Skills and Importance of the Same

Analytics and analytical skills are becoming more and more important in modern day jobs. It is because the businesses are keen on approaching their target market and competition scientifically and logically. As a result, qualitative and quantitative analytics are gaining popular. Furthermore the development in technology supports the growth in analytics as numerous powerful software […]

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July 16, 2018

Why Continuous Training is Important

In modern day, many businesses are mushrooming. Some survive a long run and many fade off. There are plenty of reasons for the closures of business. One of the main reason for non survival of a business is workforce related issues. Studies have found that continuous training is one factor that reduces the workforce issues. […]

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May 1, 2018

Why Entrepreneurs Need to Be Creative ?

People in general are happy to be in their comfort zones. They enjoy with whatever they are provided with and do not go the extra mile to enjoy more benefits. However rarely very few move out of the so called comfort zones in search of better ideas and better returns. They are the entrepreneurs with […]

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December 12, 2017

Make it Happen to the Sales Staff of Alankulama Holdings

Alankulama Holdings Private Limited is a diversified local business which was launched 37 years ago with a farm in Anuradhapura. The company grew rapidly over the period and diversified in to super market, pastry shop and restaurant businesses. In 2010 the company opened Family Super & Family Baker in Mount Lavinia. In 2010 the Management […]

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September 18, 2017

Efficiently Managing Startups

There are many entrepreneurs among us. We all start with plenty of dreams but majority of the startups loose power midway and crash. Two of the main reasons behind this are lack / fading off of passion and absence of knowledge for growth. Startups are similar to plants. They need to grow bigger so that […]

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September 4, 2017

Hotel etiquette for frequent travelers

Professionals do travel a lot for business purposes and stay at different grades of hotels. We as guests expect everything possible on earth from the staff of those hotels but we forget to understand that they too expect certain things from us in order to serve us better. Our blog for the week analyzes this […]

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